Frequently asked questions

 

"How do Luxury picnics work?"

You decide on guest count, style, and any add-ons to make your event magical. Book your desired date and time through our inquiry form. We take care of set up and break down so you and your guests can show up and enjoy!

"Can I bring my own food?"

Of course you can! But if you want to be carefree, we do have an add-on for delivery of your food. Check out our Add-ons list.

"Is alcohol allowed?"

It is the responsibility of the client to check alcohol laws of any venue or public space being used for one of our events. We do not offer alcoholic beverages and are not held responsible for those who bring those items to their events.

"Can I leave early?"

Yes, you are able to leave whenever it feels right to you in your allotted time, but we do ask that you do not leave the picnic unattended. Please contact your Picnic planner to inform them you are leaving early.

"What if I need to cancel?"

You are able to cancel and reschedule within three months of the original event date due to unfortunate reasons. Your retainer for booking is non-refundable once booked.

"What if the weather is bad?"

We are always keeping a close watch on the weather due to thunderstorms and hurricanes always trying to ruin the fun in Florida. We may make the call to reschedule within three months of the original event date due to unfortunate weather OR we may host in an indoor location of your choosing such as a residential home, clubhouse or venue. Your retainer for booking is non-refundable once booked.

"Can I add people on once I've already booked?"

You are able to add people two days in advance from event date if you are below a count of 8 people. Anything above the count of 8 please contact your Wilde Soul Creative to discuss details. We do ask for a 14 day advance notice max from your event date for guest add ons due to inventory, logistics, or customizations.

"What if I damaged an item?"

During your event, you will be responsible for the set-up contents in their entirety. Client agrees to be held liable for any damage to the event outside of what is considered "normal wear and tear." You will be charged the full retail cost of the items plus any additional fees (deeming they are vintage items or needing professional dry cleaning). 

  

"Is there a Travel/Delivery fee?"

Our delivery/pickup charge depends on the location of the event and starts at $50 for event styling. Locations further than 20 miles out of zip code 32246 is subject to $0.58 per mile for luxury picnics. While most decor items includes a standard setup fee, a separate set-up fee may be charge depending on the complexity of the installation and where special rigging, framework or equipment is required.

Can I pick up the items?

No. There is no brick and mortar location. ALL rental items & equipment will be DELIVERED, INSTALLED and PICKED UP by Wilde Soul Creatives. No other party should attempt to set up or break down items.

How are event items cleaned and sanitized?

After each event all cloth items, plates, glassware, and cutlery are washed thoroughly with CDC-approved cleaning agents and dried. All set ups are done with gloves to ensure safety of clientele.

How do I secure my event?

Upon your signature and non-refundable retainer of 50%, we will reserve the time and date agreed upon and will not make other reservations for that time and date. The full amount must be paid at least 48 hours prior to event date. No services will be made until full payment is made.